Questions, feedback, or something not working? We're here to help.
Need help? Reach out directly:
jerriandrodelas@gmail.com
How does Ryutabi suggest destinations?
Tell us your mood, your region of interest, and when you'd like to travel — our AI suggests five destinations matched to that combination, each with a narrative, a hidden local gem, and the best time to visit.
Why does Ryutabi ask for my location?
With your permission, we use your device's location to suggest the nearest departure airport, saving you from typing it in manually. This happens entirely on your device and you can always pick your departure city yourself instead.
How accurate are the cost estimates?
Flight and hotel estimates use live pricing data where available. When live data isn't available for a route, we show a clearly-labeled regional estimate instead. Either way, treat these as planning estimates, not final booking prices.
Is the visa requirement information official?
No — it's general guidance only, not legal or immigration advice. Visa rules can change without notice. Always verify current requirements with the destination country's official embassy or consulate before booking your trip.
I booked through a link in the app and have a question about my booking.
Bookings made through Viator, Booking.com, GetYourGuide, or other partners are handled directly by that platform — please contact their support team for booking-specific questions. Ryutabi doesn't have access to or visibility into your booking details with these partners.
How do I delete my account and data?
Email us at the address above and we'll remove your account and saved trips within 30 days. See our Privacy Policy for full details on what we collect and how it's handled.
I found a bug or have a feature request.
We'd love to hear it — email us with as much detail as you can (what you were doing, what happened, your device model if relevant) and we'll look into it.